Terms & Conditions

Terms

Welcome to the Concept Mart. By accessing, browsing, or shopping on this website, you agree to what is written below. Please kindly read the terms and conditions carefully:

  • Expect for our delivery department services to contact you a day before delivery in order to coordinate over the timing depending on the traffic rate and location.
  • Kindly make sure to contact us 48 hours before re-scheduling your delivery date in order to avoid any miscellaneous fees.
  • Kindly note that in order to ensure the safety of our delivery team, we reserve the right to cancel or delay deliveries during hazardous weather conditions, or closed roads. However we will be contacting you on this subject as early as possible before re-scheduling the delivery date.
  • Clients are responsible to provide our company with legal permit for employees to enter military private cities if residing in one.
  • Clients must check carefully of all the ordered products once received and before signing the delivery note.
  • Confirmed orders cannot be modified or cancelled.
  • We know your personal information is important to you, so it’s important to us. The information you share with The Concept Mart allows us to provide the products and services you need while giving you the best shopping experience.
    We maintain safeguards to secure your personal information from unauthorized access and we may only transfer or share your personal information within our delivery companies.
  • Clients who fail to abide by the scheduling of the delivery, later on, will have to pay an extra charge (affected by location, product, and delay period)